Leveraging Web 2.0 tools
I’m going to skip the presentations from the Gold Sponsors – interesting as they might be. Up now is Professor Eric Tsui, who I teach with at Hong Kong Polytechnic University. I’ve known Eric for over 10 years now – a knowledgeable chap, particularly when it comes to Personal Knowledge Management or PKM. PKM is the topic of his session today.
Opening slide is a tag cloud for PKM, which he calls “bottom-up KM”. You don’t have to be an IT professional to practice PKM. KM tools getting cheaper, free, ubiquitous. PKM has been an under-addressed area up to now. In 2001, Google retrieved a mere 18 searches for “Personal Knowledge Management” and now in 2010 – 39,400 references. Suggests that it might be more popular than KM.
Shows PKM research model – identifies Paul Dorset’s PKM model with its 7 skills (problem solving, communication, creativity, analysis, learning, mental agility, reflection). His research student did a global survey on PKM and results show PKM skills and awareness plays important role in KM processes. More focus should be made in “grooming” your knowledge workers.
Web 2.0 influencing PKM models eg blogging, wikis, podcasts. Allow individual knowledge workers freedom to select and configure tools for their content and information and link people together. Shows PKM 2.0 model that covers personal information management, personal wisdom creation, inter-personal knowledge transferring.
Now talking about personal learning environment (PLE) versus traditional learning environment. Universities need serious examination and realignment he suggests.
Some challenges for a PLE:
- information overload
- sustainability and quality of contributions (ie into wikis)
- knowledge classification and navigation
- content authoring by the masses
- development and tracking of personal competencies
Now talking about using RSS feeds and tagging to create a co-learning environment. A lot of online content but much of it is static – so how about we configure information to come to us, annotate it and share it. Shows how to use Google reader.
Sustainability of knowledge: shows an experiment with a clustered wiki. 9 or 10 people in 4 groups on Media Wiki – 60% of people in a small group are deemed as active contributors and average 5 edits per page. Smaller groups than Wikipedia.
Quality of knowledge – whether material is quality or not. Significant work still needs to be done.
Using social bookmarking and mashups to enhance knowledge navigation – shows us example of TaxoFolk (a hybrid taxonomy-folksonomy). This project involves inserting tags into site map aka real-time visual tagging of pages.
For massive authoring of material – using RAPIDS for scenario authoring (developed by HKPolyU). Can mix real scenes with imaginary scenes.
- PKM values and competencies are directly related to organisational performance
- PKM is rapidly gaining interest but most of existing frameworks based on traditional web
- Web 2.0 and social software enable KM workers to set up PLE
- quality of K, sustainability of contributions, mass authoring and ability to combat info overload need to be overcome
- significant research is still needed for fusing personal and enterprise knowledge